Terms & Conditions

Welcome to Ajay Industries’s ecommerce website. This website contains our manufacturing and trading products.

The term Ajay Industries ‘ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is :302,New Jawahar Nagar, Jalandhar (Pb.) India. Our company TIN number is 03931006256, Place- Jalandhar and PAN no is :- AABFA4278P dated 5/12/1973 The term ‘you’ refers to the user or viewer of our website.

    The use of this website is subject to the following terms of use:

  • The content of the pages contains general information. It is subject to change without notice.
  • The content of the pages contains general information. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products or information available through this website meet your specific requirements.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Ajay Industries’s prior written consent.

How long will my order take to arrive?

The product will reach you within 4-5 business days.Orders placed after 5 P.M IST on any day is processed next day.Sometimes, delivery may take longer due to bad weather, political disruptions and other unforeseen circumstances. In such cases, we will pro-actively reach out to you. Please check your emails and SMS regularly for such updates.

Can I expect delivery on all days of the week?

We ship 6 days of the week. We do not process orders on Sundays & on National Holidays. You can expect delivery of your order on any business days. Business days are defined as all working days from Monday to Saturday, excluding national and state holidays.

How can I track my package?

We will keep you updated on the status of your order from the date of order till dispatch through our Order Tracking Id. On dispatch of your order, you will receive your shipment details & tracking number by e-mail. You may simply check the status by visiting the courier partner’s website.If you have not received our delivery confirmation e-mail or face any issue in tracking your order, please contact us via email or through phone.

What happens if I am not Availability at the time of Delivery?

Our delivery partners will attempt thrice before an item is returned to our warehouse. Please make sure, you add your available phone/mobile number in shipping address while you place an order, this will speed up the delivery process.

I am going out of town. Can you expedite my delivery?

The current logistics infrastructure in India doesn’t allow us to expedite further at this time.

Do you ship internationally?

No, we are not dealing with international market right now.